Privacy Policy

The Sunroom Experts ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our sunroom cost estimator tool.

Information We Collect

Personal Information You Provide

When you use our cost estimator and request a free in-home estimate, we collect:

• Full name
• Home address, city, state, and ZIP code
• Phone number
• Email address
• Project notes (optional)
• Photos of your project area (optional)

Project Information

We also collect information about your sunroom project, including:

• Sunroom type selection (screen room, 3-season, or year-round)
• Wall measurements
• Calculated estimate range

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and user agent
• Referring website or source domain
• UTM campaign parameters (if you arrived via a marketing link)

Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information.

How We Use Your Information

We use the information we collect to:

• Provide you with a sunroom cost estimate
• Contact you to schedule your free in-home consultation
• Follow up on your project inquiry
• Respond to your questions and requests
• Improve our website and services
• Send you relevant communications about your project

How We Protect Your Information

We implement appropriate security measures to protect your personal information, including:

• Secure HTTPS encryption for all data transmission
• Password-protected access to customer information
• Secure storage of uploaded photos with restricted access
• Rate limiting to prevent abuse of our systems

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• With our authorized sales representatives who will contact you about your project
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property

Photo Uploads

If you choose to upload a photo of your project area:

• Photos are stored securely on our servers
• Photos are only accessible to our authorized staff
• Photos are used solely to assist with your sunroom estimate and project planning
• We do not share your photos with third parties

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

If you would like your information deleted, please contact us using the information below.

Your Rights

You have the right to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. These may include:

• Session cookies to maintain your progress through the cost estimator
• Analytics cookies to understand how visitors use our site

Most web browsers allow you to control cookies through their settings. However, limiting cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any site you visit.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.